Getting Started
Embedded Signup
Connect your WhatsApp Business Account to Chirp using Meta’s Embedded Signup
Sending Messages
Text Messages
Send plain text messages to WhatsApp users
Media Messages
Send images, videos, audio, and documents
Template Messages
Send pre-approved message templates for notifications
Interactive Messages
Send messages with buttons and lists for user interaction
Receiving Messages
Receiving Messages
Handle incoming WhatsApp messages from your customers
Webhooks Setup
Configure webhooks to receive real-time WhatsApp notifications
Managing Resources
Managing Phone Numbers
Register and manage WhatsApp Business phone numbers
Phone Settings
Configure business profiles and phone number settings
Managing Templates
Create, manage, and send WhatsApp message templates
Groups
Create and manage WhatsApp groups with up to 8 participants
Key Differences from SMS
WhatsApp messaging differs from SMS in several important ways:| Feature | SMS | |
|---|---|---|
| Message Types | Text, media, templates, interactive | Text, MMS |
| Rich Media | Images, video, audio, documents, contacts, location | Images, video (MMS only) |
| Message Templates | Required for initiating conversations | Not required |
| User Opt-in | Required | Carrier-dependent |
| Read Receipts | Supported | Not supported |
| Interactive Elements | Buttons, lists, quick replies | Not supported |
WhatsApp requires users to opt-in before you can message them. For outbound notifications, you must use approved message templates.